ZENALVIREX Refund Policy

Introduction

At ZENALVIREX, customer satisfaction is our top priority. This Refund Policy outlines the terms and conditions for requesting refunds for products and services purchased through our website.

Eligibility for Refunds

Refunds are only applicable under the following conditions:

• Product is defective or not as described.
• Cancellation of order within 24 hours of purchase.
• Non-delivery of the product or service.

Refund Request Process

To request a refund, please follow these steps:

1. Contact our support team at [email protected] within 14 days of purchase.
2. Provide your order number and a detailed explanation of the refund request.
3. Upon review, our team will communicate the status of your request and any further action required.

Processing of Refunds

Approved refunds will be processed within 7-10 business days. The refund will be issued to the original payment method used during the purchase.

Contact Information

If you have any questions regarding the Refund Policy, please contact us at: